CHAPTER 1
INFORMATION SYSTEMS
IN GLOBAL BUSINESS TODAY
UPS COMPETES
GLOBALLY WITH INFORMATION TECHNOLOGY
1. What are the
inputs, processing and outputs of UPS’s package tracking system?
2. What technologies are used by
UPS? How are these technologies related to UPS’s business
strategy?
3. What strategic
business objectives do UPS’s information system address?
4. What would happen
if UPS’s information systems were not available?
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